Maria Tan

Toronto, Ontario [email protected]

Summary

Client Success Manager specialising in SaaS implementations, onboarding strategy, and scalable process design — accelerating time-to-value while keeping client satisfaction exceptional.

Skills

Customer Success & Implementation

Client Onboarding SaaS Implementations Customer Success Onboarding Playbooks Process Design Project Management Change Management Knowledge Base Mgmt

Tools & Platforms

Salesforce HubSpot Gainsight Rocketlane ClickUp Asana JIRA Confluence Trello Excel HTML/CSS WordPress JavaScript

Contact

For resume enquiries, reach out at [email protected]